eArmyU at Empire State College > Considering Us > eArmyU Programs > Courses >
DISPUTE RESOLUTION IN THE WORKPLACE
Upper Level
Credits: 4
Term(s) Offered (Subject to Change) : Spring 1. Fall 1.
Course Description:
This course provides an in-depth analysis of the current status of dispute resolution in labor-management relations. Primary focus is on the process for resolving disputes arising under the labor agreement. Students examine the grievance procedure culminating in arbitration. Legal, historical and economic viewpoints are considered. Topics include the different forms of grievance procedures; the role of each step in the grievance process; the subjects of disputes, particularly in labor arbitration; the impact of external law on the grievance process; the role of third party neutrals; and evidence and procedure in presenting and deciding grievances. Current trends in dispute resolution will also be accessed. Students research and prepare grievance cases as advocates and as neutrals.
Prerequisites: Labor/Management Relations or equivalent experience.
