Course Description:
Case management is the basis of effective health and human service practice. In this course you will learn the basics of case management including client assessment, collaborative problem solving, treatment planning, referral, participation in treatment teams, record keeping and outcomes evaluation. You will consider the role of case manager as the “hub” of treatment planning, referral, and evaluation as well as learning about how the role of case manager is vital to effective cost containment, high quality care, and consumer satisfaction.
Note: This course requires a working knowledge of health or human service organizations, preferably an overview course such as Introduction to Human Services.
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